Unlock existing value and add strength to your offering
Embracing innovation to meet customer expectations and deliver more liveable communities
NTT DATA Business Solutions
Utility companies are shifting from role-based delivery to data-backed performance
Utility businesses are quickly finding smarter ways to deliver resilient networks and operations, and relying on big data and analytics to power better services. Because of this, the service being delivered is changing, as are customer experience, delivery methods, cost structures and pricing reforms.
Digitisation is transforming the entire industry, and putting everything in flux: how utility companies work, the services they provide, and their business models.
Challenges in the utilities industry
Going above and beyond is the new normal
No longer are utility companies expected to deliver an adequate connection and nothing more. Customer expectations have risen, and being able to deliver safe, reliable, sustainable, and affordable services is now vital just to stay competitive in the market.
With more businesses now securing increased percentages of revenue from data-driven services, those without these capabilities will soon fall behind.
Unlock existing value and add strength to your offering
Many industries have embraced digital transformation – and for good reason. By utilising technological innovations and the power of big data, you are better able to design business models that focus on efficiency that will not only help business but deliver better outcomes for customers.
This includes embracing new trends as well as capitalising on existing technologies.
What services do NTT DATA offer utility companies?
NTT DATA can help you improve utility company operations through digital transformation and innovation. We will work with you to design smart processes that enable you to capitalise your existing technologies, while also leveraging the Internet of Things, artificial intelligence and Big Data to enhance your offering and service delivery.
- Digital transformation
- Strategy and delivery consulting services
- Asset management, performance, monitoring and maintenance
- Integration, from strategy to support
- Technical expertise
- IoT deployment and connectivity
Speak to Us Today
Are you searching for answers or would like to receive more information on Utilities? Do you want more detailed advice from our expert or wish to book one of our Utilities workshops?
Just contact us – we will be glad to help you.