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E-commerce is reshaping the way your customers buy

Customer expectations are growing, and the increasing presence of e-commerce is changing the way customer buy and research.

In modern business, it is vital for sales representatives to be able to provide prospective customers with all product information when needed – both online and offline. This helps you show your customers all product benefits and bring the conversation to a successful closing.

Access to resources and data is holding back sales teams

Many businesses are finding it difficult to find effective tools to help them deliver sales pitches and to inform and convince customers on product ranges. Printed catalogues, while once popular, have become an outdated tool.

Field teams are struggling to keep up with expectations, often due to:

  • Sales tool don’t support objectives
  • Poor access to customer data
  • Can’t process opportunities and orders automatically
  • Sales team don’t have all the necessary resources to present a full range of products and services to the customer on-site

Mobile solutions are simplifying the selling process

Imagine you want to present your product portfolio or a demo video to your customer. Wouldn’t it be great if that was just as easy in a one-on-one conversation as it is in an online store?

Mobil solutions are now making this a reality. They enable your sales teams to shape sales pitches in a much more conclusive and successful way and carry out attractive and powerful product presentations as part of your overall e-commerce strategy.

It.product catalogue is NTT DATA's solution to support field sales teams. When you go mobile with it.product catalogue, sales representatives can instantly compare products, present suitable complementary items, and create favourites lists as well as shopping baskets. Without any paperwork, they are able to record successes directly as opportunities, quotes, or orders via the shopping basket in the backend system. All of this contributes toward you implementing an effective e-commerce strategy.

Empower field sales teams with NTT DATA’s it.product catalog

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Persuasive Customer Presentation

Your customers expect product presentations that quickly provide all important information at a glance. With it.product catalog, you have product-related images, graphics, texts, brochures, and videos on hand.

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Automatic Sales Pipeline

Sales success without paperwork: When the deal is done, you can initiate the order directly in the tool. You can also transmit opportunities and leads directly to your central sales office.

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On-hand information

Review all important data related to ongoing contracts, purchasing history, and other relevant topics – online or offline, and create customer-specific memos and favorites lists.

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A Seamlessly Integrated Mobile Solution

Connect your ERP system, your CRM solution, or your online store directly to the it.product catalogue. Benefit from seamless information flow across all sales-relevant processes, gain more transparency and reduce administrative burden.

NTT DATA is one of the most successful international SAP consulting companies with more than 30 years of experience. We continuously develop our own solutions, working closely together with our clients. Several times a year, feature packs with new functions are released, which make the solution even more flexible.

Contact Us

Do you have questions or need more information? For more detailed advice from one of our experts or to book one of our workshops, get in touch with us.

We’re here to help.